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Voice over Internet Protocol (VoIP) is a technology that allows voice communication and multimedia sessions to be transmitted over the Internet or other IP-based networks. Instead of using traditional circuit-switched networks, VoIP converts voice signals into digital data packets that can be transmitted over the Internet or private IP networks.
Avaya is a global technology company that specializes in communication and collaboration solutions for businesses of all sizes. Founded in 2000 and headquartered in Santa Clara, California, Avaya has a long history in the telecommunications industry, with roots tracing back to AT&T's Bell Labs.
Avaya provides a wide range of communication and collaboration tools and services designed to help businesses improve their internal and external communication. These solutions include voice and video conferencing, team messaging, contact center solutions, and more.
Avaya's unified communications solutions enable organizations to integrate voice, video, messaging, and other communication tools into a single platform. This helps improve productivity, streamline communication, and enhance collaboration among employees.
Avaya offers cloud-based communication and collaboration solutions that allow businesses to access their tools and services from anywhere with an internet connection. This flexibility is particularly valuable for remote work and distributed teams.
Cisco, founded in 1984, is a global tech leader in networking hardware, software, and services. Known for innovation and acquisitions, it shapes digital connectivity, security, and offers certification programs for IT professionals.
Cisco VoIP is based on the VoIP protocol, which enables voice communication using Internet Protocol (IP). It replaces traditional telephone systems with IP-based communication, allowing voice, video, and data to be transmitted over the same network.
Cisco offers Unified Communications solutions that integrate various communication methods, including voice, video, instant messaging, and collaboration tools. Cisco Unified Communications Manager (CUCM) is a central component that manages these services.
Cisco VoIP systems provide sophisticated call routing and management features. This includes call forwarding, call waiting, call transfer, voicemail, and more.
Cisco places a strong emphasis on QoS to ensure high-quality voice and video calls. QoS mechanisms prioritize voice traffic over data traffic to minimize latency and packet loss.
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